No, it is not possible to return the item purchased. All goods must be checked by the customer on receipt of goods – this is imperative. No responsibility for damaged products, shortages, or incorrect products can be accepted immediately upon delivery and inspection by a customer of receipt of goods.

After placing an order, you will receive an online notification and confirmation of the availability of the selected item from us acknowledging that we have received your order

Yes, you can request most of our tiles in quantities of 1PC through our email as a sample to give you an opportunity to see the tile before you buy. Note: We offer a max of 3 free cut samples from a selected range of tiles but different designs

No, we do not provide delivery services. You must make all arrangements necessary to take delivery of products in due time.

Yes, we, accept order reservations, you have the right to reserve the order after confirmation for the duration of 24 hours.

No need to wax or polish glazed Tiles. Simply wiping glazed Tile with a damp sponge or sponge mop is all that is necessary for daily maintenance. In case stains persist if it is not removed with detergent, use diluted hydrochloric acid or muriatic acid.

Yes, floor tiles can be used as wall tiles but not vice versa due to technical reasons wall tiles absorb more water and their finishing is delicate.